We hold seminars and social gatherings allowing for sharing information with our customers, business partners, and related companies in order to deepen their trust. We are strengthening our linkages through mutual understanding and friendly competition with the goal of developing and expanding together.
Booths at Construction Machinery Exhibitions
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BAUMA 2019Bauma, one of the three largest construction machinery exhibitions in the world, is held every 3 years at Messe München in Germany. KOBELCO Construction Machinery presented a booth at "BAUMA 2019" in collaboration with European subsidiary KOBELCO CONSTRUCTION MACHINERY EUROPE B.V. (KCME). This time, KOBELCO CONSTRUCTION MACHINERY focused on presenting world-premier reveals in order to publicize our products and technology to our customers all across the globe. Twenty-nine products (27 hydraulic excavators and 2 crawler cranes) were exhibited, including: SK75SR-7/SK85SR-7 and SK850LC-10E, which went on sale in Europe in 2019 and were compatible with Stage V European exhaust emission regulations; an electrically-driven 1.7-ton-class mini excavator, exhibited for reference; and crawler crane CKE3000G-2, which was exhibited for the first time. For advanced technology, we introduced a concept model using "K-DIVE", our future remote operating system for hydraulic excavators. A remote demonstration was performed, and we were able to make a strong impact on the many visitors through the advanced-technology development theme of "a site where anyone can work". This time the exhibition was held for seven days, and 620,000 people from over 200 countries, mostly from Europe, visited the KOBELCO CONSTRUCTION MACHINERY booth every day. After this, we continued to participate in various exhibitions around the world so that visitors could experience KOBELCO CONSTRUCTION MACHINERY's products and technology.
Production Liaison Conference
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We held a "Production Liaison Conference" again this year together with partner companies of the KOBELCO CONSTRUCTION MACHINERY GROUP in Hiroshima where our production base is located. It featured the participation of 334 persons from 184 partner companies such as our parts suppliers. This fiscal year, measures to flexibly handle irregular operations and strengthen internal management in line with production increases at the Hiroshima and Itsukaichi Factories and measures to handle new models were explained to partner companies while cultivating greater cooperation. We had a frank exchange of opinions with the partner companies that support production, and we will continue strengthen our relationship.
2019 KOBELCO Global Parts Meeting
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A total of 63 people from the parts departments of KOBELCO CONSTRUCTION MACHINERY JAPAN and overseas subsidiaries and related departments of KOBELCO CONSTRUCTION MACHINERY participated in the "KOBELCO Global Parts Meeting". Information was shared related to progress towards the midterm targets of the parts development department, reorganization of logistical functions, measures for systemic improvements, etc. At the meeting, representatives from each area presented their successful part sales policies. There was a voting system, and areas that did extremely well were given an award. It was a good opportunity to see good examples set by other bases. In the future, the relationship between the bases will be strengthened, and after-sales services for customers will be enhanced through parts sales.
2019 KOBELCO Global Service Meeting
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The 6th KOBELCO Global Service Meeting was held. A total of 40 people participated, with 20 managers and personnel from 8 overseas bases and KOBELCO CONSTRUCTION MACHINERY JAPAN, and 20 people from related departments of KOBELCO CONSTRUCTION MACHINERY. At the meeting, issues were shared related to the service at each base, and there was a discussion on midterm-plan policies, system improvements, etc. Personnel from each base shared local information, and opinions were exchanged in order to improve the quality of service.